Frequently Asked Questions
Find answers to common questions about our collections and services
How do I determine my size?
Please refer to our comprehensive Size Guide located on each product page. We provide measurements in both inches and centimeters to ensure the perfect fit.
Are your materials sustainably sourced?
At Dolce Vita, we prioritize ethical craftsmanship. We work closely with suppliers who adhere to fair labor practices and utilize eco-friendly fabrics whenever possible.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure prompt delivery. You may request a change or cancellation within 60 minutes of purchase by contacting our support team.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
How should I care for my Dolce Vita garments?
To maintain the quality of your pieces, we recommend following the specific care instructions found on the internal garment label. Generally, we advise cold washing and air drying.
What should I do if I receive a damaged item?
We apologize for the inconvenience. Please contact us within 48 hours of delivery with photos of the damage, and we will arrange a complimentary replacement.